Roofing repairs shouldn’t be delayed, regardless of the season and current problems. Many homeowners believe they can manage without a roofing contractor, but ultimately, hiring one is a necessity. If you are looking for a reliable name in your city, here are the seven questions you must ask.
- Is the company licensed? Roofing companies need to be licensed as per state and federal requirements. If the company is registered with Better Business Bureau, you may want to check their rating first.
- What do they specialize in? Some contractors specialize in just repairs, while others are focused on consulting, engineering and more. Do they deal in chimney repair, as well? Knowing the expertise of the shortlisted service is important.
- Is the company insured? Roofing repairs involves considerable risk, and you don’t want to pay for the medical bills of their workers. Make sure that the workers are insured, and the company has general liability insurance too.
- Will they offer a free estimate? Usually, getting an estimate is never a problem for roofing work, but some companies can delay in response. Look for a service that takes your requirements on priority and offers a no-fuss quote, with a clear list of inclusions and exclusions.
- Do they have an in-house team of repairmen? Not all companies have a competent team, and many even outsource the work to third-party contractors. Check with the contractor to know if they have trained, certified and insured workers.
- Are they available? This might seem like a vague question but is a valid one. Often, contractors taking up repair work, only to delay things further. In case of roof damage, losing time can cost you more. Find out if the concerned service can take up the work immediately.
- Will they offer references? A company or roofing contractor that has been in business for more than a decade should have no issues in offering client references. Call up a few of their clients to know their experience and whether they have any negative point to share.
Additionally, you may want to check the review of the company online. Also, when you discuss your roofing work, be specific and double check the estimate, so that there is no scope for hidden charges. Some companies may offer a warranty on the job, and in that case, you must check the terms and conditions of their services in detail.